Returns & Exchanges

At AlaskanKingBeds, we want you to experience ultimate comfort with confidence. If you are not completely satisfied with your purchase, we offer a 100-night trial period to ensure your oversized sleep solution is perfect for your home.

1

Initiate Your Request

Contact our concierge support team within 100 days of delivery to begin your return or exchange process.

2

Verification and Approval

Provide your order number and photos of the item to confirm it is in 'like-new' condition and eligible for return.

3

Schedule a Pickup

Once approved, we will coordinate with a specialized oversized freight carrier to pick up the mattress or frame directly from your bedroom.

4

Receive Your Refund

After the item is inspected at our facility, we will issue a full refund to your original payment method, minus any applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing